Shipping Policy
Shipping Address
1. Shipping is valid for shipping addresses in the Canada.
2. We do not deliver to FPO, APO, and PO Box addresses.
Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
Our items are already in our Canada warehouse and can generally be shipped within 48 hours on business days.
Once your item has been shipped, you will receive an email or SMS notification with a tracking number you can check, or contact our customer service for inquiries.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
Expedited Shipping Service
We do not support expedited shipping services at this time.
Note
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.
You, as a customer, are responsible for providing Boyel Living the Correct Mailing Address. Boyel Living is NOT responsible for items that have been mailed to the provided address, if that mailing address was entered incorrectly by you, the Customer. We, at Boyel Living, will try to track down the product if it was returned to sender. Not all packages that are mailed to incorrectly provided addresses are Returned. These Packages are considered LOST or STOLEN after being delivered. Boyel Living is NOT RESPONSIBLE for lost or stolen Packages once Delivered. Please contact your local Post Office and provide them with your tracking number/s for further assistance.
Packages are not insured, so make sure you are shipping to a secure location.